Neighborhood News

Pipeline Safety Info from PG&E

Our neighborhood is located near a PG&E natural gas pipeline.  Below is information PG&E wanted us to pass on to our neighbors in regards to gas pipeline safety.

Gas Pipeline Locations

PG&E operates natural gas distribution and transmission pipelines across California.  Our distribution pipelines are located throughout neighborhoods and connect to homes and businesses.  Our transmission lines carry gas from one region to another.

Find PG&E’s pipelines near your neighborhood by locating pipeline markers and gas meters.  Markers identify the general, but not exact, location of the pipeline.  We also provide an online map that shows the location of our transmission and higher-pressure distribution pipelines. Distribution service lines and mains are not included in the online map. Access our online map.

The National Pipeline Mapping System, shows the location of all transmission pipelines in the United States, viewable by county, zip code, or street address.

If You Smell Natural Gas

PG&E regularly inspects pipelines to check for possible leaks or other signs of damage.  We also monitor our gas pipeline operations 24 hours a day, 7 days a week.  As an additional safety precaution, we add a sulfur-like odor to natural gas.

You can help prevent a natural gas pipeline fire.  If you smell this “rotten egg” odor or notice other signs of a potential leak, open windows and doors, move to a safe location and immediately call 9-1-1 and PG&E at 1-800-743-5000.

But don’t rely on smell alone to identify a leak.  Always pay attention to hissing, whistling or roaring sounds coming from the ground or from a gas appliance.  Other signs of a possible gas leak include dirt spraying into the air, continual bubbling in a pond or creek and dead or dying vegetation in an otherwise moist area.

Until you are a safe distance away, do not light a match or operate any device that might create a spark including electric switches, doorbells, radios, televisions and garage door openers.

PG&E is committed to the safe operation of our pipelines. We actively patrol our pipelines, perform leak surveys and conduct pipeline inspections. You can learn more about our pipeline safety efforts at www.pge.com/pipelinesafety. If you have specific questions, please call our Gas System Help Line at 1-888-743-7431.

Before You Dig, Know What’s Below

Excavation is a leading cause of pipeline damage.  Homeowners, maintenance personnel and contractors should always call 811 at least two working days before initiating projects that involve digging.  Calling 811 connects you with Underground Services Alert (USA), a free service that will notify underground utility operators in the area of your planned work.